Beaumont products are made with the highest quality materials and craftsmanship. If by any means the product shows a trace of manufacturing defect within two years after purchase date, please reach out to our customer support team.
Beaumont products purchased from an Authorized Retailer are handled by the retailer. Please contact your salespersons directly to handle any manufacturing defect.
We only offer warranty for Beaumont items purchased online in the official brandstore. Please mind that any defects submitted two years after purchase are not taken into consideration.
In order to qualify for a warranty, please contact our support department via support@beaumont.eu. Share in your email your order number, item number (optional), and a description of the defect. Attach photos of the damage.
Once you have submitted your request to us, our experts will analyze your damaged item and provide feedback based on the information provided.
If your warranty request meets the requirements, our team will repair the product free of charge, or replace it at our discretion.
If the product is not repairable, or the cost of the repair exceeds the value of the product, we may choose to replace the product instead.
If the exact style is not available for replacement, a product of equal value and similar style will be provided.
Please note, knitwear, footwear, accessories and collaborations are excluded from the Beaumont warranty program, unless otherwise stated.
This warranty does not cover any repairs needed due to accidents, improper care, negligence, or normal wear and tear.
For any damage not covered under the warranty, Beaumont may offer to repair the damage for a reasonable charge. If such an offer is made, we will discuss this with the consumer, prior to any repairs being made.
We understand you may wish to alter or modify your Beaumont item to suit your body or needs. Unfortunately we do not have the capacity to perform custom alterations or modifications at this time. Nor do we compensate for the costs.
For general warranty inquiries feel free to contact our support team. All case updates and/or repair decisions, will be available to you in your case, after your garment has completed inspection.